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 USER’S TERMS OF USE

 

Welcome to Qonexxa! This document is published in accordance with the provisions of Rule 3 of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of Qonexxa platform (hereinafter referred to as "Platform" and/or “Qonexxa” and or “Qonexxa Platform).Your use of the Platform and its services and tools are governed by the following terms and conditions ("Terms of Use/Terms of Service") as applicable to Qonexxa including the applicable policies which are incorporated herein by way of reference. By mere use of Platform, the user shall be contracting with QONEXXA VENTUREZ LLP (“Entity”) having its registered office at Silver Oak Camp, 352/353, 370/371 Gota Gam Ahmedabad, Gujarat 382481, the owner of the Platform. These terms and conditions including the policies constitute the user’s binding obligations, with Qonexxa.

When the user uses any of the services provided by Qonexxa through the Platform, including but not limited to connecting and engaging with various entities/individuals for the purpose of doing business globally, such user will/may be subject to certain rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to the user. The user shall ensure to review these Terms of Use periodically for updates/changes. The user’s continued use of the Platform following the posting of changes will mean that the user accepts and agrees to the revisions as long as the user complies with these Terms of Use.

You/user agree and understand that Qonexxa is an innovative online platform to Axplore, Connect & Transact (ACT) Businesses Opportunities, specifically by the Business Owners & Business Partners (Professionals/ Service Providers). While interacting with other Users on our site, we strongly encourage you to exercise reasonable diligence as you would in traditional off line channels and practice judgement.

You understand that Qonexxa is a Business Opportunities marketplace where Clients and Professionals can identify each other and advertise, buy, and sell Professional Services online. Subject to the Terms of Service, Qonexxa provides the Services to Users, including hosting and maintaining the Platform, facilitating the formation of contracts.


DEFINITIONS

 

Below we define capitalized terms that appear in this Agreement or other parts of the Terms of Service.

a.        “Client” means any authorized User of the Platform or Services, to seek or obtain Professional Services, including from another User.

b.       “Confidential Information” means any material or information provided to, or created by, a User to evaluate a project or the suitability of another User for the project, or provided in connection with a project, regardless of whether the information is in tangible, electronic, verbal, graphic, visual, or other form. Confidential Information does not include material or information that: (a) is generally known by third parties as a result of no act or omission of Professional or Client; (b) was lawfully received by User without restriction from a third party having the right to disseminate the information; (c) was already known by User prior to receiving it from the other party and was not received from a third party in breach of that third party’s obligations of confidentiality; or (d) was independently developed by User without use of another person’s Confidential Information.

c.        “Fixed-Price Contract” means a Service Contract for which Client is charged a fixed fee agreed between a Client and a Professional, prior to the commencement of a Service Contract, for the completion of all Professional Services contracted by Client for such Service Contract.

d.       “Hourly Contract” means a Service Contract for which Client is charged based on the hourly rate charged by Professional.

e.        “Hourly Invoice” means the report of hours invoiced for a stated period by a

Professional for Professional Services performed for a Client.

f.          “Intellectual Property Rights” means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, in each case, under the laws of any state, country, territory or other jurisdiction.

g.        “Payment Method” means a valid credit card issued by a bank acceptable to Qonexxa, a bank account linked to your Account, a PayPal account, a debit card, or such other method of payment as Qonexxa may accept from time to time in our sole discretion.


h.       “Project” means an engagement for Professional Services that a Professional provides to

a Client under a Service Contract on the Platform.

i.          “Professional” means any authorized User of the Platform or Platform Services, including Service Contract Services that utilizes the Platform to advertise, provide, or receive payment for the provision of Professional Services to Clients, including Reseller Member Accounts and Professional Accounts that are part of Reseller Accounts.

j.          “Professional Fees” means: (a) for an Hourly Contract, the amount reflected in the Hourly Invoice (the number of hours invoiced by Professional, multiplied by the hourly rate charged by Professional); (b) for a Fixed-Price Contract, the fixed fee agreed between a Client and a Professional; and (c) any bonuses or other payments made by a Client to a Professional.

k.       “Professional Services” means all services performed for or delivered to Clients by

Professionals.

l.          “Qonexxa Platform/Platform” means any Websites/Mobile Application under Qonexxa’s control, whether partial or otherwise (including, without limitation the Website from which these terms of use were accessed from) and include the Qonexxa Services. The term "Qonexxa", "We", "Us", "Our" shall mean Entity and its affiliates.

m.     “Reseller” means an individual who has been assigned as a designated individual for the purposes of marketing, branding and operating the Platform of Qonexxa as may be mutually agreed upon between Qonexxa and the Reseller by way of a separate arrangement.

n.       “Service Contract” means, as applicable the contractual provisions between a Client and a Professional governing the Professional Services to be performed by a Professional for Client for a Project.

o.        “Users” include anyone who visits and/or registers and/or uses the website/mobile application or uses the services provided. For the purpose of these Terms of Use, wherever the context so requires "You/you" or "User" shall mean any natural or legal person.

p.       “User Content” means any comments, remarks, data, feedback, content, text, photographs, images, video, or other content or information that you or User post to any part of the Site or provide to Qonexxa, including such content or information that is posted as a result of questions.

q.       “Work Product” means any tangible or intangible results or deliverables that

Professional agrees to create for, or actually delivers to, Client as a result of performing


the Professional Services, including, but not limited to, configurations, computer programs, or other information, or customized hardware, and any intellectual property developed                             in                             connection                therewith.

 

1.      REGISTRATION

You are required to register an account to have complete access to our services and your registration is subject to our approval.

You must register for an account with us (“Account”) to access and use certain portions of our Services. Qonexxa states that the registration of an account shall be succeeded by an option being granted to You to be subscribing to any of the pre-defined plans/subscription models thereby enabling a User to utilize the services of the Platform. That, the services as available/made to be available by a User is dependent on which model has the User subscribed to which may also include certain restrictions/limitations on usage of the Platform. Your Account registration is subject to approval by Qonexxa. We reserve the right to decline a registration either to join Qonexxa or to add an Account of any type, for any lawful reason, including supply and demand, cost to maintain data, or other business considerations.

 

2.      QONEXXA- MERELY A VENUE/PLATFORM

Qonexxa acts as an intermediary platform for User to negotiate and interact with other User for entering into negotiations. We offer a Business Opportunity marketplace, an online platform for Users to find and connect with each other. We are not involved directly in your negotiations or in performance of Professional Services and are not a party to any of the agreements. You are solely responsible for the content published on the Platform and for all such agreements so entered with other Users, including vetting each other and performance under the agreements.

Qonexxa offers a platform that enables Users to find one another, enter into service relationships and agreements, receive and provide Professional Services. It must be noted that Qonexxa neither performs nor employs individuals to perform Professional Services. You acknowledge and agree that Qonexxa does not supervise, direct, control, or monitor Users in the performance of any contractual obligations they may have under a Service Contract agree that:

·       Qonexxa is not responsible for ensuring the accuracy or legality of any User Content, for which Users are solely responsible;


·       Qonexxa is not responsible for the offering, performance, or procurement of Professional Services,

·       Qonexxa does not make any representations about or guarantee any particular User’s

offered services, and

·       Nothing will create an employment, Reseller, or joint venture relationship between Qonexxa and any User offering services. While Qonexxa may provide certain badges on Professional or Client profiles, such badges are not guarantees, including of quality or ability or willingness of the badged Professional or Client to complete a Service Contract.

You further acknowledge and agree that Users, and not Qonexxa, are solely responsible for –

·       Evaluating and determining the suitability of any Project, Client, or Professional;

·       Assessing whether to enter into a Service Contract or any other contracts with another User and for verifying any information about another User, including Composite Information;

·       Negotiating, agreeing to, and executing any terms or conditions of the contracts and for performing and monitoring performance under them. All Service Contracts between Users are directly between the Users and Qonexxa is not a party to those contracts.

 

3.      RESELLER

If you are a Reseller, you expressly acknowledge and agree that, in addition to the provisions above, the Reseller is solely responsible for paying its Reseller members (persons deployed by the Reseller for marketing, branding and operating the Platform in the said territory where the Reseller holds the right of) for the work performed on the behalf of the Reseller.

Nothing in this Agreement is intended to or does prohibit or discourage any User from engaging in any other business activities or providing any services through any other channels they choose, provided, if applicable.

 

4.      LICENSE TO ACCESS

Qonexxa hereby grants You a non-exclusive, revocable license to use the Platform as set forth in the Terms of Use; provided, however, that (i) you will not copy, distribute, or make derivative works of the Platform in any medium without Qonexxa’s prior written consent; (ii) You will not alter or modify any part of the Platform other than as may be reasonably necessary to use the Platform for its intended purposes; and (iii) You will otherwise act in


accordance with the terms and conditions of the Terms of Use and in accordance with all applicable laws.

 

5.      ELIGIBILITY

Use of the Qonexxa Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. Users represent and warrant that they have the right to avail or use the services provided by the Platform. The Services can only be availed by those individuals or business entities, including sole proprietorship firms, companies and partnerships, which are authorized under applicable law to form legally binding agreements. As such, natural persons below 18 years of age and business entities or organization’s that are not authorized by law to operate in India or other countries are not authorized to avail or use our Services. You promise to use our services for business purposes only.

Qonexxa offers the services for your business purposes only and not for personal or consumer use. By registering for an Account or by using our services, you represent that you:

(a) are doing business under your own name as a self-employed individual/sole proprietor or are an agent of an independent business (such as a corporation, limited liability Entity, or other entity); (b) will use our services for business purposes only; (c) will comply with any licensing, registration, or other requirements with respect to your business, or the business for which you are acting, and any offering or provision of Professional Services; and (d) are either a legal entity or an individual who is at least 18 years old (or the age of majority in your country if the age of majority is over 18), and that you can form legally binding contracts.

 

6.      USER ACCOUNT AND SECURITY

Qonexxa is not responsible for the confidentiality of the User’s Display Name and Password and User shall be responsible for all activities that occur under their Display Name and Password. By merely visiting the Qonexxa Platform or using the Platform, You agree that if any information provided by you is untrue, inaccurate, not current or incomplete, Qonexxa shall have the right to indefinitely suspend or terminate or block access of your account on the Platform. In case of any unauthorized use/breach of your password or account, you agree to immediately notify Qonexxa and ensure that you exit from your account at the end of each session.

To register for an account to use our services, you must complete a User profile (“Profile”), which you consent to be shown to other Users partially and, unless you change your privacy settings, to be shown to the public.


The User understands that the Platform enables the User to register for two types of accounts; One being the FREE version and another is the PAID Version. Further, it is understood that on the basis of the version/type of the account as chosen by the User, he/she shall be able to utilize the services of the Platform. Moreover, the User understands that the control of the display of the names of the User shall be on the discretion of the Platform. It is understood by the User that the display of the names on the Platform shall be on the basis of the type of the account chosen and shall change as per the status of the User. The User may at the maximum hide or delete their account from the Platform as per their discretion.

 

The User herein agrees and acknowledges that once the User avails the PAID version, the fees with regards to the service of Qonexxa so paid to the Platform shall not be refunded by Qonexxa at any point. Further, should there arise any technical error/glitch and/or double payments, the same shall be verified with the respective payment gateway and upon their confirmation, the payment so made erroneously may be refunded to the User. However, Qonexxa holds no responsibility should there arise any grievance/concern with respect to any third-party payment gateways. Such concerns shall be directly resolved with the concerned payment gateway only, at the most Qonexxa may assist in liaison with the Payment Gateway for resolving such issues.

 

The User understands that although we periodically check the accuracy of email ids and mobile numbers of our platform User’s (Members) once in a year, you agree and acknowledge that in case of any non-connectivity of email and mobile numbers of the User’s (Members), Qonexxa shall not be liable to refund the payment to the User, as the User’s (Members) stands verified in the Platform’s systems with their e-mail addresses & mobile number only.

 

You agree and acknowledge that you shall not create any duplicate accounts on the Platform. If any User is found to be using duplicate accounts, legal actions may be initiated by the Qonexxa. You must provide accurate personal information when you sign up and you must update your account if your personal information changes.

You agree to keep that information current. You agree not to provide any false or misleading information about your identity or location, your business, the beneficial owner(s) of your business, your skills, or the services your business provides, and you agree to correct any information that is or becomes false or misleading. We reserve the right to suspend or terminate the account, or access to our Services, of anyone who provides false, inaccurate, or incomplete information in creating, marketing, or maintaining a Profile or an account.


7.      ACCOUNT TYPES

Qonexxa offers its Users three types of accounts (“Account Types”):

a.         Business Owner (intended for a Client)

b.        Business Partner (intended for a Professional)

c.         Reseller

Once you register for an Account, you can add Account Types without re-registering. You herein agree to register for only one Account that requires a unique log in. You shall never share your log in credentials with any party whatsoever. It shall be noted by the User herein that once you register for your Account (only one per User), and if required you may add another Account Types under the different username and password, with a new email id and a new mobile number. You agree not to register for or maintain more than one Business Owner or Business Partner or Reseller Account (or Profile) without express written permission from us. For Example, User ABC may have one Account as Business Owner, and another account as a Business Partner. At any point of time, User ABC should not have a Second Business Owner Account or Second Business Partner account, at the most, he may sign up for a one Reseller account.

If you create an Account as an employee or agent on behalf of a company/organization, you represent and warrant that you are authorized to enter into binding contracts, including the Terms of Service, on behalf of yourself and such company/organization. More than one person cannot create an Account as an employee or agent on behalf of the same company/organization. Duplicate accounts in case of Company’s shall be reviewed by QONEXXA Management, and shall be deleted from the system.

 

8.      BUSINESS OWNER ACCOUNT

You can register for an Account or add an Account Type to use the Services as a Business Owner/Client (a “Client Account”). Client Account Types have a feature that allows the account owner to give permissions to one User (“Team Member”) to act on behalf of the Client Account.

 

9.      BUSINESS PARTNER & RESELLER ACCOUNT

You can register for an Account or add an Account Type to use the Services as a Business Partner/Professional (a “Professional Account”).

Further, a specific type of Professional Account that you may add is a “Reseller Account”, which is referred to as a “Reseller”. Reseller Account Types have a feature that allows the Reseller owner to give permissions to other User (“Reseller Member”) to act on behalf of the Reseller. Each Reseller Member must have their own Account to be added as a Reseller Member on the Reseller Account.


You acknowledge and agree that the Reseller Account owner is solely responsible, and assumes all liability, for: (a) the classification of your Reseller Member as employees or independent contractors; and (b) paying your Reseller Members in accordance with applicable law or contract for work performed on behalf of the Reseller for Projects. You further acknowledge and agree that (i) the Reseller may determine the Profile visibility and pricing/rate information of any of its Reseller Members; and (ii) Reseller Members’ Profiles may display work history that includes work done under the Reseller Account, including after the Reseller Member is no longer a Reseller Member.

 

10. ACCOUNT PERMISSIONS

You are responsible for all the activities on your Account. You agree not to request or allow another person to create an Account for you, your use, or your benefit, except that authorized employees or agents may create an Account on behalf of your business. By granting other Users permissions under your Account, including as a Team Member or Reseller Member, you represent that: (a) the User is authorized to act on your behalf; and (b) you are fully responsible and liable for what the User does and does not do, including with respect to making payments and entering into Service Contracts and the Terms of Service. If any User granted permissions under your Account violates the Terms of Service, it may affect your ability to use our Services. When an Account is closed, Qonexxa may close any related Accounts as well.

 

11. IDENTITY AND LOCATION VERIFICATION

You will allow us to verify your identity, location, and business affiliations from time to time. When you register for an Account and periodically thereafter, your Account will be subject to verification, including but not limited to validation against third-party databases or the verification of one or more official government or legal documents that confirm your identity, your location, and your ability to act on behalf of your business on Qonexxa. You authorize Qonexxa, directly or through third parties, to make any inquiries necessary to validate your identity, your location, and confirm your ownership of your business, email address or financial accounts, subject to applicable law. When requested, you must timely provide us with complete information about yourself and your business, which includes providing official government or legal documents, and cooperating with other reasonable requests we make to verify your identity. During verification some Account features may be temporarily limited but will be restored if verification is successfully completed.


 

12. FEES

Users agree to pay Qonexxa relevant fees in exchange for Qonexxa providing the services and further agree that Qonexxa may collect certain taxes as applicable.

Fees from Professionals and Clients

The User after having chosen the subscription model most relevant to such User may proceed further towards the payment page wherein the Platform shall direct the User to a payment gateway page on which the User will have to enter the relevant details as sought for amongst the different payment modes and make the payment so as to avail the subscription as decided by the User. That, Qonexxa further states that should the User face any difficulty in processing the payment including but not limited to account having been debited but service not being rendered, the said issue(s) may be addressed to us on contact@qonexxa.com.

VAT And Other Taxes

Qonexxa may be required by applicable law to collect taxes and/or statutory levies, including income tax or VAT (which some jurisdictions refer to as GST or local sales taxes). These collection requirements and rates may change based on the changes in the law in your area. Any amounts Qonexxa is required to collect or withhold for the payment of any such taxes shall be collected in addition to the fees owed to Qonexxa under the terms of service.

 

13. PRIVACY POLICY

Please review our Privacy Policy, which also governs your visit to the Platform, to understand our practices. The personal information/data provided by you during the course of usage of the Platform will be treated as strictly confidential and in accordance with the Privacy Policy and applicable laws and regulations. Qonexxa shall be entitled to use the content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include the content You provide. If you object to your information being transferred or used, PLEASE DO NOT USE THE PLATFORM.

 

14. PERSONAL INFORMATION

By using Qonexxa, you agree to the collection, transfer, storage and use of any personal information provided by you on the Platform by the Entity. The data is stored and controlled on servers by the Platform as further described in our Privacy Policy. You also agree to receive marketing communications from us unless you specifically indicate otherwise in


writing to us at contact@qonexxa.com or Unsubscribing from such mailers. You may also send questions about this Terms of Use to contact@qonexxa.com.

You further agree that Qonexxa may use information shared by you to provide customer services and to understand if any other services or advertisement listed on the Platform interests you. You agree that, we may share personally identifiable data of any individual to our agents or recruiters or Affiliates defined as any person directly or indirectly controlling, controlled by, or under direct or indirect common control with, Qonexxa, including its subsidiaries and associate companies.

 

15. ABUSE OF SERVICES

You agree to inform us if you come across any listing or posting that is offensive or violates our Privacy Policy or Terms of Use or infringes any intellectual property rights by clicking on Report/Flag Button to enable us to keep the Platform working efficiently and in a safe manner. We reserve the right to take down any posting, listing or information and or limit or terminate our services and further take all reasonable technical and legal steps to prevent the misuse of the Platform in keeping with the letter and spirit of this Terms of Use and the listing policy. In the event you encounter any problems with the use of our site or services you are further requested to report the problem by clicking on contact@qonexxa.com.

 

16. FEEDBACK AND USER CONTENT

The Users acknowledge and agree that Users publish and request Qonexxa to publish on their behalf information on the Platform such as feedback, composite feedback, or geographical location. Such information is based on data that Professionals or Clients voluntarily submit to Qonexxa and does not constitute an introduction, endorsement, or recommendation by Qonexxa. You agree that Qonexxa is not responsible for verifying such information and provides it solely for the convenience of Users; however, providing false or misleading information violates the Terms of Use and may result in revocation of your access to use the Platform.

You acknowledge and agree that User feedback benefits the marketplace and its Users, and you specifically request and agree that Qonexxa may make available to other Users individual and composite feedback about Users, including you. You acknowledge and agree that any User Content highlighted by Qonexxa on the Platform or otherwise (“Composite Information”), may include User comments, User ratings, indicators of User satisfaction, and other feedback left by other Users. Qonexxa is not responsible for monitoring, influencing,


contributing to or censoring these opinions. You agree to notify Qonexxa of any error or inaccurate statement in your feedback results, including the Composite Information, and you agree that Qonexxa may rely on the accuracy of such information. Qonexxa provides its feedback system as a means for Users to share their working experiences with and opinions of other Users publicly, and you acknowledge and agree that posted composite or compiled feedback and any other Composite Information relates only to the business advertised in the Profile and not to any individual person. You agree not to use the Composite Information to make any employment, credit, credit valuation, underwriting, or other similar decision about any other User.

By using the Services, you may encounter content or information that might be inaccurate, incomplete, delayed, misleading, illegal, offensive or otherwise harmful. Qonexxa generally does not review or monitor User Content. You agree that we are not responsible for User Content. We cannot always prevent the misuse of our Services, and you agree that we are not responsible for any such misuse. Qonexxa reserves the right (but is under no obligation) to remove posted feedback or information that Qonexxa determines violates the Terms of Service or negatively affects our marketplace, diminishes the integrity of the feedback system or otherwise is inconsistent with the business interests of Qonexxa.

 

17. CONTRACTUAL RELATIONSHIP BETWEEN CLIENT AND PROFESSIONAL

a.     Users, not Qonexxa, are responsible for deciding whether to enter into agreements with other Users and for determining the terms of such agreements as well.

b.     If a Client and a Professional decide to enter into a Service Contract, the contract is a contractual relationship directly between the Client and the Professional; Qonexxa is neither responsible for nor is a party to any Service Contract and under no circumstances will any such contract create an employment or any service relationship and/or create any rights, liabilities and obligations between Qonexxa and any User.

c.     With respect to any Service Contract, Clients and Professionals may enter into any agreements that they deem appropriate, provided that those agreements do not conflict with, narrow, or expand Qonexxa’s rights and obligations under the Terms of Service.

 

18. EXCLUSIVE COMMUNICATION THROUGH THE PLATFORM

Prior to entering into a Service Contract, you agree to communicate with other Users exclusively through Qonexxa.


Users agree to use the communication services available on the Platform to communicate with other Users prior to entering into a Service Contract. You agree that prior to entering into a Service Contract, you (a) will use Qonexxa as the sole manner to communicate with other Users; (b) will not provide your Means of Direct Contact (defined below) to any other User or another person that you identified or were identified by through the Platform; (c) will not use Means of Direct Contact of another user to attempt to or to communicate with, solicit, contact, or find the contact information of a User outside of Qonexxa; (d) will not ask for, provide, or attempt to identify through public means the contact information of another User; and (e) will not include any Means of Direct Contact or means by which your contact information could be discovered in any profile, proposal, job posting, invitation, or pre-hire communication through the Site’s communications services (including in each case in any attached file), except as otherwise provided on the Site.

For purposes of the Terms of Service, “Means of Direct Contact” means any information that would allow one User to contact and other User directly, including, without limitation, phone number, email address, physical address, a link to a contact form or form requesting contact information, any link to an applicant management system or means to submit a proposal or application outside of the Platform, or any information that would enable a User to contact another User on social media or other website or platform or application that includes a communications tool, including but not limited to Skype, Slack, We chat, or Facebook. Information is a Means of Direct Contact if it would enable another User to identify any of the information above through other sources, such as going to a website that included an email address or identifying you through social media.

You acknowledge and agree that a violation of this clause is a material breach of the Terms of Service and your Account may be permanently suspended for such violations.

 

19. RECORDS OF COMPLIANCE

You agree to make and keep all the required records. You are solely responsible for creation, storage, and backup of your business records. You agree that Qonexxa has no obligation to store, maintain or provide you a copy of any content or information that you provide, except to the extent required by applicable law.

 

20.                   WARRANTY DISCLAIMER

We are not responsible for the quality, safety, or reliability of our services. Qonexxa and its affiliates make no representation or warranty about the services, including that the services


will be uninterrupted or error-free, and provide the services (including content and information) on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, Qonexxa and its affiliates disclaim any implied or statutory warranty, including any implied warranty of title, accuracy of data, non-infringement, merchantability or fitness for a particular purpose.

 

21. LIMITATION OF LIABILITY

Qonexxa is not liable, and you agree not to hold us responsible, for any damages or losses arising out of or in connection with the Terms of Service, including, but not limited to: (i) your use of or your inability to use our Platform; (ii) delays or disruptions in Platform; (iii) viruses or other malicious software obtained by accessing, or linking to, our Platform; (iv) glitches, bugs, errors, or inaccuracies of any kind in our Platform; (v) damage to your hardware device from the use of the Platform; (vi) the content, actions, or inactions of third parties’ use of the Platform; (vii) a suspension or other action taken with respect to your Account; (viii) your reliance on the quality, accuracy, or reliability of job postings, Profiles, ratings, recommendations, and feedback (including their content, order, and display), Composite Information, or metrics found on, used on, or made available through the Platform; and (ix) your need to modify practices, content, or behaviour or your loss of or inability to do business, as a result of changes to the Terms of Service.

Additionally, in no event will Qonexxa, our affiliates, our licensors, or our third-party service providers be liable for any special, consequential, incidental, punitive, exemplary, or indirect costs or damages, including, but not limited to, litigation costs, installation and removal costs, or loss of data, production, profit, or business opportunities. The liability of Qonexxa, our affiliates, our licensors, and our third-party service providers to any User for any claim arising out of or in connection with this Agreement or the other Terms of Service will not exceed the lesser of: (a) Indian Rupee One only (INR 1/- ONLY) or (b) any fees retained by Qonexxa with respect to service contracts on which User was involved as Client or Professional during the six-month period preceding the date of the claim.

These limitations will apply to any liability, arising from any cause of action whatsoever arising out of or in connection with this Agreement or the other Terms of Service, whether in contract, tort (including negligence), strict liability, or otherwise, even if Qonexxa has been advised of the possibility of such costs or damages and even if the limited remedies provided herein fail of their essential purpose.


22.                   RELEASE

You agree not to hold Qonexxa responsible for any dispute that you may have with another User. In recognition of the fact that Qonexxa is not a party to any contract between Users, you hereby release Qonexxa, our other Affiliates, and our respective officers, partners, directors, agents, subsidiaries, joint ventures, employees and service providers from claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with any dispute you have with another User, whether it be at law or in equity that exist as of the time you enter into this Agreement. This release includes, for example and without limitation, any disputes regarding the performance, functions, and quality of the Professional Services provided to Client by a Professional and requests for refunds based upon disputes.

 

23.                   INDEMNIFICATION

You will indemnify, defend, and hold harmless Qonexxa, our other Affiliates, and our respective directors, partners, officers, employees, representatives, and agents (each an “Indemnified Party”) for all Indemnified Claims (defined below) and Indemnified Liabilities (defined below) relating to or arising out of: (a) your or your agents’ use of the services, including any payment obligations or default incurred through use of the services; (b) any Work Product or User Content related to your use of the Services; (c) any Service Contract entered into by you or your agents, including, but not limited to, the classification of a Professional as an independent contractor, any employment-related claims; (d) your or your agents’ failure to comply with the Terms of Service; (e) you or your agents’ failure to comply with applicable law; (f) negligence, willful misconduct, or fraud by you or your agents; and (g) you or your agents’ violation of any third-party right, including without limitation any right of privacy, publicity rights or Intellectual Property Rights. For purposes of this clause, your agents include any person who has apparent authority to access or use your account demonstrated by using your username and password.

“Indemnified Claim” means any and all claims, damages, liabilities, costs, losses, and expenses (including attorneys’ fees) arising from or relating to any claim, suit, proceeding, demand, or action brought by you or a third party or other User against an Indemnified Party.

“Indemnified Liability” means any and all claims, damages, liabilities, costs, losses, and expenses (including reasonable attorneys’ fees and all related costs and expenses) arising from or relating to any claim, suit, proceeding, demand, or action brought by an Indemnified Party against you or a third party or other User.


The Platform does not promote the concept of Moonlighting & therefore shall not be responsible for any losses, either personal or professional due to the same.

 

24.                   TERM AND TERMINATION

These Terms will remain in full force and effect while You are a User of the Platform. Qonexxa reserves the right, at its sole discretion, to pursue all of its legal remedies, including but not limited to removal of Your user content from the Qonexxa Platform and immediate termination of Your registration with or ability to access the Qonexxa platforms and/or any other services provided to You by Qonexxa, upon any breach by You of these Terms or if Qonexxa is unable to verify or authenticate any information You submit towards Qonexxa registration. Even after You are no longer a User of the Qonexxa, Terms of use of these Terms & Conditions will remain in effect, including any other reasonable term that the Qonexxa may think fit.

Unless both the User and Qonexxa expressly agree otherwise in writing, either of the parties may terminate this Agreement in their sole discretion at any time, without explanation, upon written notice to the other, which will result in the termination of the Terms of Service. You may provide written notice to legal@qonexxa.com. You agree that Qonexxa is not a party to any Service Contract between the Users. Consequently, the User understands and acknowledges that termination of this Agreement (or attempt to terminate this Agreement) does not terminate or otherwise impact any Service Contract or project entered into between Users.

Without limiting Qonexxa’s other rights or remedies, we may revoke or limit access to the services, deny your registration, or revoke your access to the Platform and refuse to provide any or all services to you if: (i) you breach any terms and conditions of this Agreement; (ii) we have reasonable reason to believe that you have provided false or misleading information to us; (iii) we conclude that your actions may cause legal liability for you or others; may be contrary to the interests of the Platform or the User community; or may involve illicit or illegal activity; or (iv) we are required to by law, legal process, or law enforcement. If your Account is temporarily or permanently closed, you may not use the Platform under the same Account or a different Account or re-register for a new Account without Qonexxa’s prior written consent. If you attempt to use the Platform under a different Account, we reserve the right to reclaim available funds in that Account and/or use an available Payment Method to pay for any amounts owed by you to the extent permitted by applicable law.


You acknowledge and agree that the value, reputation, and goodwill of the Platform depends on transparency of Users’ Account status to all Users, including you and other Users who have entered into Service Contracts with you. You therefore agree that: if Qonexxa decides to temporarily or permanently close your account, Qonexxa has the right (but no obligation) where allowed by law to: (y) notify other users that have entered into Service Contracts with you of your closed account status, and (z) provide those users with a summary of the reasons for your account closure. You agree that Qonexxa will have no liability arising from or relating to any notice that it may or may not provide to any user regarding closed account status or the reason(s) for the closure.

 

25.                   CONFIDENTIAL INFORMATION

a.      Users agree to keep other Users’ confidential information a secret. Users may agree to any terms they deem appropriate with respect to confidentiality. If Users do not agree to their own confidentiality terms, this clause (Confidential Information) applies.

b.     To the extent a User provides Confidential Information to another User, the recipient will take reasonable steps to keep that information confidential. On a User’s written request, the party that received Confidential Information will promptly destroy or return the disclosing party’s Confidential Information and any copies of it contained in or on its premises, systems, or any other equipment otherwise under its control. Users specifically agree that this clause applies to information exchanged for purposes relating to evaluating whether to enter into a Service Contract, even if such contract is never agreed to.

c.      Classification as between Client and Professional, and nothing in this Agreement is intended to or should be construed to create a partnership, joint venture, franchisor/franchisee or employer-employee relationship between Qonexxa and a User.

 

26.                   TERMS OF SERVICES

a.      Qonexxa is not and cannot be a party to or control in any manner any transaction between the Qonexxa Users and the contract shall be a strictly bipartite contract amongst the Users only. Qonexxa have no obligations or liabilities in respect of such contract. Qonexxa merely facilitates the engagement of its Users and provides such other services as are incidental and ancillary thereto. However, Qonexxa reserves the right to terminate the services offered at any time to the Users without any notice.


b.     Qonexxa does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Users.

c.      Qonexxa is not responsible for any non-performance or breach of any contract entered into between Users. Qonexxa cannot and does not guarantee that the concerned Users will perform any transaction concluded on the Platform.

 

27.                   USER SUBMISSIONS FOR USING THE QONEXXA PLATFORMS

a.      You agree that you are the lawful owner having all rights, title and interest in your information, and further agree that you are solely responsible and accountable for your Information and that we act as a mere platform for your online distribution and publication of your Information.

b.     You may use Information purposely made available on the Platform for downloading, provided that You do not remove any proprietary notice language in all copies of such documents, use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, make no modifications to any such information, and do not make any additional representations or warranties relating to such documents.

c.      You must not use the Platform in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You understand that you, and not Qonexxa, is responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

d.     You must not use the Platform for any fraudulent purposes, or in connection with a criminal offense or other unlawful activity or actions which are deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, paedophilic or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam” to cause annoyance, inconvenience or needless anxiety.

e.      You shall not violate any law for the time being in force;


f.       You shall not deceive or mislead the addressee about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact.

 

28.                   INTELLECTUAL PROPERTY RIGHTS

All trademarks copyright, trademark, patent, and/or other proprietary rights and laws and service marks with respect to the services are owned by the Entity. The trade names, trademarks and service marks owned by the Entity, whether registered or unregistered, shall not be used in connection with any product or service that doesn’t belong to the Entity, in any manner that is likely to cause confusion. Nothing contained on the Platform should be construed as granting, by implication, estoppels or otherwise, any license or right to use Entity’s trade names, trademarks or service marks without the express prior written consent of the Entity.

The User understands that the Entity is the sole owner and the lawful licensee of all the rights to the Platform and its content ("Platform Content"). Platform Content means the design, layout, text, images, graphics, sound, video etc. of or made available on the Platform. The Platform Content embodies trade secrets and other intellectual property rights protected under worldwide copyright and other applicable laws pertaining to intellectual property. All title, ownership and intellectual property rights in the Platform and the Platform Content shall remain with the Entity, its affiliates or licensors of the Platform content, as the case may be. The Information is provided “as is” with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of the Information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Nothing contained in the Agreement shall to any extent substitute for the independent investigations and the sound technical and business judgment of the User. In no event shall the Platform be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to its Services. User hereby acknowledges that any reliance upon the Information shall be at their sole risk.

 

29.                   NO THIRD-PARTY LIABILITY

At times Qonexxa may tie-up with third parties, brand owners or other partners and make available certain offers, events or special schemes. In such instances, your Information may be shared with such third parties and/or may become available to them or be disclosed to them, such third parties may have their own applicable privacy rules and Qonexxa shall not be liable


for the use or misuse of your information by such third parties. Qonexxa only collects your personal Information to conduct their business and to enable us to deliver and improve our services. Qonexxa do not for any reason whatsoever sell your correspondence Information to any third party or otherwise trade on it.

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music and artwork (“Content”) is a third-party user generated content and Qonexxa has no control over such third-party user generated content as Qonexxa is merely an intermediary for the purposes of this Terms of Use. Such Content will become our property and You grant Us the worldwide, perpetual and transferable rights in such Content.

Any web sites that are accessible via links included within the Qonexxa Platform that take you out of the platforms are not under Qonexxa’s control and the Platform shall not be responsible for the content, products or services of any linked website. All such websites shall be subject to the policies and procedures of the owner of such websites. We encourage you to read those policies and know your rights under any website you visit.

 

30.                         FORCE MAJEURE

Any event beyond the reasonable control of the Parties, and which is unavoidable notwithstanding the reasonable care of the party affected, and shall include but not limited to war, insurrection, riot, civil unrest, sabotage, boycott, embargo, explosion, fire, earthquake, flood, unavoidable accident, epidemic, act of God, action or inaction of any governmental official or agency (civil or military) and refusal of any licenses or permits, if properly applied for. If any Party is prevented from or delayed in performing any of its obligations under this Agreement by an event of Force Majeure, then it shall notify the other in writing of the occurrence of such event and the circumstances thereof within Fifteen (15) days after the occurrence of such event. The Party who has given such notice shall be excused from the performance or punctual performance of its obligations under this Agreement for so long as the relevant event of Force Majeure continues and to the extent that such Party’s performance is prevented or delayed. The occurrence of any event of Force Majeure affecting either party shall not give rise to any claim for damages or additional costs and expenses suffered or incurred by reason of Force Majeure.

 

31. JURISDICTION

Any dispute, controversy or claims arising out of or relating to this Agreement or the breach, termination or invalidity thereof, shall be settled by Arbitration in accordance with the


provisions of the Indian Arbitration and Conciliation Act, 1996. The Arbitral Tribunal shall be composed of one Arbitrator appointed by the Entity. The place of Arbitration shall be at Ahmedabad, Gujarat. The Arbitral procedure shall be conducted in English language and the award/s shall be rendered in English. The procedural Law of the Arbitration shall be Indian Law. The award of the Arbitral Tribunal shall be final, conclusive and binding upon the Parties, and the provisions of the Arbitration and Conciliation Act, 1996 shall apply. The rights and obligations of the Parties under, or pursuant to, this Clause, including the Arbitration Agreement in this Clause, shall be governed by and be subject to Indian Law, and the Agreement shall be subject to the exclusive Jurisdiction of the Courts at Ahmedabad, Gujarat.

32. ENTIRETY

This entire agreement between the Parties shall supersede all prior agreements and understandings, if any, relating to the subject matter of this Agreement.

 

33.  ALTERATION OR AMENDMENTS TO THE TERMS & CONDITIONS

Qonexxa reserves the right to make changes to the policies, and these terms & conditions at any time. You will be subject to the policies and terms & conditions in force at the time, unless any change to those policies or these conditions is required to be made by Law or Government authority. If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

 

34.  CONTACT

User may contact the Entity in case of any queries/claims relating to the Platform or services provided by Qonexxa by sending an e-mail on support@qonexxa.com. Qonexxa platform and one of our team members will revert within 4-5 working days to assist you in resolving the issue.

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